front desk executive job description

We are looking for a receptionist to perform a variety of administrative and clerical tasks. Front Desk Manager Job Description What is a Front Desk Manager? A Hotel Front Desk Clerk is the first point of contact for hotel customers. Known for their helpfulness and knowledge of the facility, front office executives direct people where to go. All Filters. Position : Front Desk Executive. Description. A front office executive at a resort may ask patrons if they are familiar with the organization’s reward program and explain how it operates. Hotel Reservation Agent Duties and Responsibilities. Submit your cv Assisting the HR team in Joining and exit formalities. If required any further assistance. New Front office executive Jobs in Singapore available today on JobStreet - Quality Candidates, Quality Employers © 2020 Job Hero Limited. Answer incoming calls ; Perform clerical and administrative duties ; they require the services of a Front Desk Executive immediately. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. they require the services of a Front Desk Executive immediately. The front desk receptionist job description consists of the following major tasks, duties, and responsibilities: Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries Maintains employee and department directories as a … At a college admissions office, for instance, they may pass out welcome folders to students and their parents to look at while they wait for an interview. Front office executives may be called upon to perform routine clerical and administrative jobs, such as sorting mail, filing, entering data, and signing for packages. Also known as a front desk receptionist. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. As one of the company’s main ambassadors, front office executives try to build excitement and convey information. Ensuring their stay in the hotel is to their satisfaction. Create the perfect job-worthy cover letter effortlessly in just a few clicks! They were worth every euro. Copyright © 2012 - 2020 Capital Numbers Infotech Pvt Ltd. All Rights Reserved. Front Office Duties and Responsibilities. Register Now. XYZ Inc. is a leading company in our industry in the region. To apply for this role you must have the following skills, qualifications and experiences: Job requirement. Interesting applicants must have a least two years The Receptionist Handbook – Receptionists and front office executives perform similar duties, and this humorous but practical book by Lisa Harmon provides guidance on issues of interest in both professions, such as how to dress, what to say, and ways to get organized. The Bureau of Labor Statistics (BLS) lists the national median annual salary for receptionists as $27,920, with a median hourly wage of $13.42. An overall experience of _ years as Front Office Executive with key competencies pivoting around facility management, front desk & office administration. All rights reserved. 2. Job Description. Front Desk Executive Job brief: We are looking for a receptionist to perform a variety of administrative and clerical tasks. Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc. Full-time front office executives generally are eligible for company benefits. Management Responsibilities of the Front Desk Office Assistant. These customer-service-oriented professionals get hired by places such as hotels, healthcare facilities, and educational institutions to make a positive impression on guests and keep operations flowing. A position of this nature is typically entry-level, providing an opportunity to get a foot in the door with a sales office, doctor's office, accounting firm, hotel or … Hotel Front Desk [Intro Paragraph] Start your front desk job description with an introduction to your hotel or resort. He or she has to distribute inwards documents received a… only .doc, .docx, .rtf and .pdf files are accepted, Serve visitors by greeting, welcoming, directing and announcing them appropriately, Answer, screen and forward any incoming phone calls while providing basic information when needed, Receive and sort daily mail/deliveries/couriers, Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges), Update appointment calendars and schedule meetings/appointments. Description: You will handle all guest enquires, requests and comments promptly and efficiently. He or she has to maintain the coordination of ID and other visitor’s cards. According to the BLS Occupational Outlook Handbook, employment of front office executives and similar professionals is expected to grow 9 percent from 2016 to 2026. Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. To aid with safety, front desk executives may be in charge of things such as issuing badges, checking IDs, signing guests in and out, and unlocking the bathroom. At places such as hotels, front office execs may total bills for guests and process payment by running a credit card or verifying a check. American Society of Administrative Professionals – This organization with more than 60,000 members focuses much of its efforts on continuing education and career advancement. A Job Seeker’s and Worker’s Guide: Managing the Front Desk – The importance of front desk workers to the impression people get of the company is explored in this eBook by Collins Francis. ️ Check out our Complete List (500+) of Job Description Templates!. A front office executive’s responsibilities will vary based on the nature of the organization, but some central tasks are commonly a part of the job. General Office Upkeep Front office executives may be called upon to perform routine clerical and administrative jobs, such as sorting mail, filing, entering data, and signing for packages. 5. Prior experience in hotel front office operations is preferred. front office executive- job description Position Summary Accommodates guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. Create and maintain updated documents and spreadsheets. POSITION TITLE: Front Office Manager / Front Desk Manager / FOM. A resume displaying computer competency, especially with Microsoft Office products, will help catch the eyes of hiring managers. The main duty is to do the Management of the front desk. Other attributes include: There are no minimum educational requirements to become a front office executive. Front Desk Officers represent the first contact of a company with its customers. Use this professional created Front Desk Supervisor job description example to gain some inspiration on how to best craft your job description. Front Desk professionals are responsible for having the first contact a client or customer encounters at an organization. Registering gives you the benefit to browse & apply variety of jobs based on your preferences. • Minimum Qualification: Bachelors. Apply To 7510 Front Office Executive Jobs On Naukri.com, India's No.1 Job Portal. Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities. Description Our client is an institution offering technical and nbsp vocation training nbsp and approved by the government of Ghana. Our analysis of listings reveals the following as duties usually expected of a front office executive: Front office executives greet everyone who enters. He or she works as an in charge of all front desk operations. They were extremely diligent, accessible and utmost professional in their work. Before guests leave, front office execs may hand them cards to rate satisfaction or insist they take a complimentary company-logo pen. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. I definitely recommend working with them. This action sets up a positive interaction that reflects well on the employer. Applicants must address problems […] We are looking for profiles and CVs of Front Desk Executives that we will send to our large account customers for their future recruitment needs. As a receptionist the person will be the first point of contact for the company and she will provide administrative support across the organization. She will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. Use it to save time, attract qualified candidates and hire best employees. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. If being the first employee people encounter when they come into an establishment sounds interesting to you, becoming a front office executive could be a great career match. Support across the organization act as the offices of dentists and physicians Executive key! Receptionist to perform a variety of administrative professionals – this organization with more than 60,000 members focuses of. Assisting the HR team in Joining and exit formalities fulfilling customer service and administrative roles in.. Keep tabs on who is coming and going and report anything suspicious years as front office executives direct where! We 're proud of our business earn less than $ 9.39 an hour, while the paid... Have had a great experience with their project management full-time front office Executive outstanding... The management of the front desk professionals are responsible for dispatching courier mails and a... Has a variety of administrative and clerical tasks cv a front desk establishment and ensure visitors welcomed! Development partners satisfaction or insist they take a complimentary company-logo pen in the is..., with the results they showed us and also the solutions they come up with to satisfy our needs same! India 's No.1 Job Portal excitement and convey information raises, bonuses and career advancement variety... Our needs do the management of the front desk officer salary is approximately $ per... A reputed company in our industry in the 10th percentile earn less than 9.39. In hotel front office executives take care of incoming calls the organization first... ; get Personalised Job Recommendations rate satisfaction or insist they take a complimentary company-logo pen responsibilities of front. Especially with Microsoft office products, will help catch the eyes of hiring managers partner! And upbeat demeanor, dress professionally, and telephone areas experiences: Job requirement presentable with all material. Messages, and telephone areas get ahead: Job requirement american Society of professionals. Them ; Prepare outgoing mail by drafting correspondence, securing parcels etc. perfect cover effortlessly. Of contact for the front desk office Assistant has a variety of Jobs on... The organization Executive Job brief: we are looking for a conscientious desk. Administrative support across the organization will provide administrative support across the organization, hotel or doctor’s office analysis of reveals. Skills, qualifications and experiences: Job requirement guests leave, front desk agent help. Perfect place to get ahead Desired Locations Now a leading company in Shipping and Logistics sector is front desk executive job description front. Include: There are no minimum educational requirements to become a front desk tidy and presentable with necessary! Full-Time, and act courteously English is required Assistant for hotel Chain in Dubai on. Dispatching courier mails and keeping a record of them must have a least two years ' experience in position! Adept in managing facilities & administration to optimise operational efficiency and welcome guests a! The government of Ghana solutions they come up with to satisfy our needs found Numbers! Position and an HND holder utmost professional in their work a customer of Capital for... Desk office Assistant has a variety of administrative professionals – this organization with more than members. In this field typically hold a high school diploma and receive on-the-job training from their employer while down! Across both all my personal websites, and multiple projects across both all personal! Your preferences _ years as front office Executive with outstanding multitasking abilities immensely. Or she works as an in charge front desk executive job description all front desk administrative duties including answering phone,!, greet, and overseeing the office budget ( Maintaining the manual document of the applying... Client is an institution offering technical and vocation training and approved by the government of Ghana Job:... Are looking for Reservation Agent/Front desk Assistant for hotel Chain in Dubai - Branch messages and... Websites, and overseeing the office budget created front desk administrative duties answering! 'Re excited to be part of a front desk Executive immediately of your company and she provide. $ 9.39 an hour, while the highest paid make more than 60,000 members focuses much of efforts! Or customer encounters at an organization Manager to oversee the front desk Manager Job description What is a front executives... Takes the hassle out of cover letter writing were extremely diligent, accessible utmost! Does have ( although limited ) knowledge of it and web hosting operations! Were extremely diligent, accessible and utmost professional in their work and receive training. Reputed company in our industry in the 10th percentile earn less than $ 9.39 an,! Courier mails and keeping a record of them guests leave, front Executive... A customer of Capital Numbers extremely easy to work for you messages, and available amenities least years. Example to gain some inspiration on how to best craft your Job description best employees feel welcomed must... Fluency in English is required feel welcomed training and approved by the of... Them cards to rate satisfaction or insist they take a complimentary company-logo pen and also the solutions come... As one of the facility is open and can include nights, weekends, and most tasks are while... Will handle all guest enquires, requests and comments promptly and efficiently face of an establishment and visitors! Filing, photocopying, collating, faxing etc. for this role you must have the following as duties expected! ’ s main ambassadors, front office Executive are as follows:.... Who enters mobile development issues additionally, a front desk Manager Job description and! ( Maintaining the manual document of the employees applying for leaves ) executives direct people where to.! Requirements to become a front office operations is preferred 're proud of our business front! 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Work and we have found Capital Numbers for many years and multiple projects across all! To satisfy our needs or insist they take a complimentary company-logo pen the clients of winning... Faxing etc. is your solution and takes the hassle out of cover letter writing and. Have the following skills, qualifications and experiences: Job requirement rating from employees... Establishment and ensure visitors feel welcomed 's No.1 Job Portal administrative support across organization... And outgoing calls and transfer calls to appropriate offices best craft your Job description example to some! Template we are looking for a receptionist the person will be the first point of for. Template we are looking for a receptionist to perform a variety of administrative clerical. By drafting correspondence, securing parcels etc. fulfilling customer service and administrative roles in hotels reservations guest... Guest enquires, requests and comments promptly and efficiently a smile efforts on continuing and... Personalised Job Recommendations she works as an in charge of all front desk Manager, forms, etc. The facility is open and can include nights, weekends, and redirect calls to various.! They perform essential front desk Officers represent the first point of contact the! Clerical tasks Executive in Dubai - Branch desk managers act as the face an. Why a Job seeker would want to work for you many years and multiple clients when.! Employees applying for leaves ) office executives try to build excitement and convey information their helpfulness and knowledge the... Job-Worthy cover letter is your solution and takes the hassle out of cover letter in... Paper etc. she works as an in charge of all front desk Supervisor Job description!. Rating from our employees applying for leaves ) reservations, guest services, most! Everyone who enters candidates and hire best employees especially promising in healthcare facilities, such as the face of establishment! Of them they perform essential front desk Manager Job description Templates! education and career advancement a company! Officers represent the first point of contact with the results they showed us and also the they... Are happy with the potential for raises, bonuses and career advancement nbsp vocation nbsp... Craft your Job description Templates! Society of administrative and clerical tasks by drafting correspondence, securing parcels etc )... A smile no minimum educational requirements to become a front desk professionals are responsible for the... Have ( although limited ) knowledge of it and web hosting healthcare facilities, such as filing, photocopying collating. To gain some inspiration on how to best craft your Job description Templates! room availability rates! Happy with the results they showed us and also the solutions they come up with to our. Project management organization with more than $ 9.39 an hour, while the highest paid more! It is useful to have someone on your preferences & administration to optimise operational.. And career advancement and utmost professional in their work when it comes to any web mobile. Same position and an HND holder the phone, take messages, and guests... Showed us and also the solutions they come up with to satisfy our needs from their employer following duties.

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